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BS: @#$%&* Self-checkout

frogprince 11 Jun 14 - 07:26 PM
gnu 11 Jun 14 - 07:44 PM
Steve Shaw 11 Jun 14 - 09:14 PM
Bill D 11 Jun 14 - 09:34 PM
GUEST 11 Jun 14 - 10:57 PM
Ed T 11 Jun 14 - 11:17 PM
GUEST,Musket 12 Jun 14 - 01:26 AM
JennieG 12 Jun 14 - 01:30 AM
MGM·Lion 12 Jun 14 - 03:07 AM
GUEST 12 Jun 14 - 04:48 AM
GUEST,Eliza 12 Jun 14 - 08:54 AM
Musket 12 Jun 14 - 09:03 AM
gnu 12 Jun 14 - 12:23 PM
GUEST,Eliza 12 Jun 14 - 12:39 PM
GUEST,Eliza 12 Jun 14 - 01:03 PM

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Subject: BS: @#$%&* Self-checkout
From: frogprince
Date: 11 Jun 14 - 07:26 PM

I've had enough little run-ins with the arfing things, but I just had one determined to kill me.

Slid the cheese by the scanner; it gives the standard "peep"; then gives me the foot high "unknown item on belt".

Scanned the bag of cherries; "unrecognized item, request assistance".

Then, as Thor is my witness, I sat a bag with four potatoes down and hit the "look up item" button. The m-f promptly asked me "how many donuts?", and there was no visible way to get off that screen without a store employee going thru a code routine.

Maybe one of these days I'll learn; but, get in line for a checkout clerk, and someone in the line does everything but cut their toenails before getting outa there...


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Subject: RE: BS: @#$%&* Self-checkout
From: gnu
Date: 11 Jun 14 - 07:44 PM

I refused to use them... until... the arthritis became so bad I can't stand in line for very long. I make a choice every time. If the line is short at the express line, I wait. Otherwise, I hit the automated checkout. I know I am putting humans out of work but I am just making a choice over how much pain I am in on any given day and how long I can stand in line. Plus, Mum's gotta wait and when she says, "I want to go home now.", it's time to get home.


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Subject: RE: BS: @#$%&* Self-checkout
From: Steve Shaw
Date: 11 Jun 14 - 09:14 PM

You're not putting humans out of work this end. The typical setup of four self-service tills requires the constant presence of a human to get us numpties though the system. I'm 63, wizened, bearded, but I can't get booze through the bloody till unless an assistant clears it. I have a problem with something or other every time I go through. I once accidentally managed to shoplift an extra pack of sliced roast beef (doubled up the flat packs by mistake) by virtue of the fact that the weighing platform wasn't sensitive enough to pick up the extra weight of the second pack. I'm not recommending you try this, of course. Though it does depend on how much you like roast beef.


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Subject: RE: BS: @#$%&* Self-checkout
From: Bill D
Date: 11 Jun 14 - 09:34 PM

I am of mixed emotion about them. I see their benefits for small, simple orders, but there are just too many ways for something to not work.... including having to look up produce varieties, having to constantly "clear the belt" to the bagging area, having 4 (four) different input devices/screens when you go to identify yourself & pay & having to endure that 'female' voice yelling at me if I don't place things exactly where 'she' demands.

I suppose IF I used one every time, I'd get better a coping, but as a former grocery checker, I have ...ummmm... opinions... about how it should work. With a little planning, I can find a line with a clerk I trust and can ask questions and get help bagging.


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Subject: RE: BS: @#$%&* Self-checkout
From: GUEST
Date: 11 Jun 14 - 10:57 PM

They're crappily programmed, too. How many times do you get asked to remove your card because you put it in the reader before the reader was ready for it, only to be told to put it straight back in? A decent event-driven system ignores the reader state until the read is complete, then loops until a card's in the reader.


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Subject: RE: BS: @#$%&* Self-checkout
From: Ed T
Date: 11 Jun 14 - 11:17 PM

The talking ones are much too polite. You should be able to adust the politeness..up or down..to reflect all types of clerks, polite and not so.


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Subject: RE: BS: @#$%&* Self-checkout
From: GUEST,Musket
Date: 12 Jun 14 - 01:26 AM

If you like roast beef, suggest you don't buy it flat pack?

Just saying like...,

I accidentally shoplifted a tin of mustard powder under similar circumstances. I only realised when I got home and noticed the lid was slightly crushed and air had got in. Decided to see how much it cost before bothering to go back and it wasn't on the receipt.

Mrs Musket uses on line Sainsbury's now, presumably in order to keep me from a mustard inspired police record.

(In my defence, when self scanning first became popular many years ago, I scanned a bottle of vino collapso twice so on balance, their shareholders are safe on my account. Although the former Mrs Musket gave me a right bollocking.

Still with me? Get a life dear reader. I can waffle all ruddy day.


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Subject: RE: BS: @#$%&* Self-checkout
From: JennieG
Date: 12 Jun 14 - 01:30 AM

I won't use them, even though at one local supermarket the number of checkouts using a real live operator has dwindled to almost nothing. I will quite happily stand in line and wait with my small number of items, and hope by doing so that I am helping to save said real live person's job.......but these days one never knows if one is, does one?

Besides which, why should I do their job for them? They don't pay me to do so.


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Subject: RE: BS: @#$%&* Self-checkout
From: MGM·Lion
Date: 12 Jun 14 - 03:07 AM

Good point there, Jennie -- but when did a garage forecourt attendant last fill up your car?

~M~


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Subject: RE: BS: @#$%&* Self-checkout
From: GUEST
Date: 12 Jun 14 - 04:48 AM

After having to wait for the checkout supervisor to reset the machine for the eighth time I always realise that I should have joined the normal checkout queue as It would have been quicker.


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Subject: RE: BS: @#$%&* Self-checkout
From: GUEST,Eliza
Date: 12 Jun 14 - 08:54 AM

Oh I don't know... they're okay, and a bit quicker than standing in a long queue while Mrs Doodah digs out all her coupons, Clubcard and wallet and has a nice natter to the checkout lass. We find we have to press for help every time, but the lady is soon there and sorts it out.
My only gripe is that the 'bagging area' is just a tiny foot-long bit of metal, and you can't get all your goods on it. The disembodied voice kicks off, implying you're trying to nick something. My husband has developed a disconcerting habit of being cheeky in broken English to the checkout voice. "Shatte ap, you a bad ladee! Why you telling mee dees teeng? Pees off!" etc. I just pretend I'm not with him.


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Subject: RE: BS: @#$%&* Self-checkout
From: Musket
Date: 12 Jun 14 - 09:03 AM

You pretend you are not with him? That's not nice. Not many of us voluntarily go shopping with our responsible adults you know.. It took a few visits of me slipping things in the trolley before Mrs Musket refused to let me go with her any more.

Anyway, Mrs High & Ruddy mighty......   Who taught him to say pees off in the first place eh?

;-)


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Subject: RE: BS: @#$%&* Self-checkout
From: gnu
Date: 12 Jun 14 - 12:23 PM

"Please scan your next item." "Yeah, yeah, yeah. I'll get to it."

Press "Finish and pay" and get, "Are you a PC Points member?" "Not since you asked when I pressed start ya dumb *%$&&%&* ^%*%#$" I've gotten a few laughs from the queue.


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Subject: RE: BS: @#$%&* Self-checkout
From: GUEST,Eliza
Date: 12 Jun 14 - 12:39 PM

LOL Musket! I'm afraid it was me, and that's not all I've taught him either...


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Subject: RE: BS: @#$%&* Self-checkout
From: GUEST,Eliza
Date: 12 Jun 14 - 01:03 PM

Gnu, just wanted to say on a more serious note, that I feel for you, in pain and coping with an elderly mum, trying to do the supermarket shopping. That's not an easy thing. xx


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