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BS: Press One to make an appointment

RangerSteve 27 May 06 - 11:41 AM
Little Hawk 27 May 06 - 12:08 PM
artbrooks 27 May 06 - 12:22 PM
Uncle_DaveO 27 May 06 - 12:55 PM
JennyO 27 May 06 - 01:09 PM
GUEST, Topsie 27 May 06 - 01:26 PM
Ron Davies 27 May 06 - 01:28 PM
Clinton Hammond 27 May 06 - 01:36 PM
The Fooles Troupe 27 May 06 - 06:36 PM
RangerSteve 27 May 06 - 06:40 PM
Little Hawk 27 May 06 - 07:12 PM
Ron Davies 28 May 06 - 01:42 PM
jimmyt 28 May 06 - 08:31 PM
Dave Hanson 29 May 06 - 09:32 AM
Ernest 29 May 06 - 11:29 AM
Clinton Hammond 29 May 06 - 12:54 PM
The Fooles Troupe 29 May 06 - 08:55 PM
Sorcha 29 May 06 - 09:11 PM

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Subject: BS: Press One to make an appointment
From: RangerSteve
Date: 27 May 06 - 11:41 AM

Welcome to the Big Heartless Corporation Diabetic Health Center. Press One to make an appointment.
(One)
If this is a diabetic emergency, call or visit your local ER, otherwise, press one for an appointment.
(One)
All our operators are busy. Please listen to the following menu. Press one for an appointment.
(One)
No one can answer your call now. If you would like to remain on the line until someone can handle your call, press one.
(One)
(twenty minutes later)
All our operators are busy. Please leave a message. If you would llike to make an appointment, press one.
(One)
Welcome to the Big Heartless Corporation Diabetic Health Center. Press one to make an appointment.







When the revolution comes, the inventor of the phone menu will be shot first. The people who make us use the phone menu will be shot next.

Steve


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Subject: RE: BS: Press One to make an appointment
From: Little Hawk
Date: 27 May 06 - 12:08 PM

100 % agreement here. Automated phone menus are demonic. The phone has mutated from what was once a useful instrument of communication into what is now more like a slow torture instrument. And it was all done for $money$.


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Subject: RE: BS: Press One to make an appointment
From: artbrooks
Date: 27 May 06 - 12:22 PM

I generally just press "0" everytime I get an option. A live person usually shows up...eventually. I do get the I did not recognize that...please listen to our menu of choices again from time-to-time.


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Subject: RE: BS: Press One to make an appointment
From: Uncle_DaveO
Date: 27 May 06 - 12:55 PM

In addition to "0", "8" or "9" sometimes will summon a live operator.

Dave Oesterreich


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Subject: RE: BS: Press One to make an appointment
From: JennyO
Date: 27 May 06 - 01:09 PM

There is something worse than the Automated Phone Menu - and that is the #*!&$#@!%&*! Automated Voice Recognition System. AAARGGGHHHHHHHH!


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Subject: RE: BS: Press One to make an appointment
From: GUEST, Topsie
Date: 27 May 06 - 01:26 PM

You beat me to it JennyO. I couldn't agree more.


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Subject: RE: BS: Press One to make an appointment
From: Ron Davies
Date: 27 May 06 - 01:28 PM

Fairly frequently I find that when you call and they start with their annoying "if you want this, press that" tripe, if you never press anything, eventually the heartless bureaucracy
will say " If you are not calling from a touch-tone phone one of our operators will be with you shortly" or something like that.   And eventually a real person comes on the line. I think there may be a requirement that they service people who do not have touch-tone phones.

That way, at least you never get trapped into voice mail hell--and you keep your blood pressure down.

It takes patience--but if you have time--just listen to some music in the meantime--hold the phone just close enough so you can distinguish between a canned voice and a live voice--so you can hear your music and not the garbage they try to inflict on you. Of course, when I do this, I listen to classical instrumental music--so I can tell that any voice is coming from the phone.

It seems to often work.


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Subject: RE: BS: Press One to make an appointment
From: Clinton Hammond
Date: 27 May 06 - 01:36 PM

I LOVE auto-phone menus... I zip through them like prunes through a short grandmother....

Mind you I get along with phone support people too.... it's all in the attitude....


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Subject: RE: BS: Press One to make an appointment
From: The Fooles Troupe
Date: 27 May 06 - 06:36 PM

"Automated Voice Recognition System"

Useful tip: Telstra now has introduced this on the phone mumber look up service - when asked just mumble.... you will ALWAYS get a human operator... :-)


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Subject: RE: BS: Press One to make an appointment
From: RangerSteve
Date: 27 May 06 - 06:40 PM

"Like prunes through a short grandmother". THank you Clinton, that's one of the best phrases I've heard in a long time.


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Subject: RE: BS: Press One to make an appointment
From: Little Hawk
Date: 27 May 06 - 07:12 PM

You're just AC to almost everyone else's DC, Clinton, that's all there is to it. You ought to go professional, like Doctor Phil, and do shows on achieving happiness. ;-)

Then too, maybe you are just a bit younger than most of us.


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Subject: RE: BS: Press One to make an appointment
From: Ron Davies
Date: 28 May 06 - 01:42 PM

Then there's also just the slightest possibility of exaggeration here. From Clinton? Nah, not a chance. He never does such things.


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Subject: RE: BS: Press One to make an appointment
From: jimmyt
Date: 28 May 06 - 08:31 PM

Clintyanna! Time for dinner!!!


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Subject: RE: BS: Press One to make an appointment
From: Dave Hanson
Date: 29 May 06 - 09:32 AM

I rang National Health Direct once, by the time I got through to, a nurse as it happens, I'd forgotten why I'd rang, so I complained about repetative strain injury in my right forefinger from pressing feckin buttons on my keypad.

eric


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Subject: RE: BS: Press One to make an appointment
From: Ernest
Date: 29 May 06 - 11:29 AM

There was a revolution. All the people Ranger Steve predicted to be shot actually have been shot. This is why there is no one left to answer the phone.


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Subject: RE: BS: Press One to make an appointment
From: Clinton Hammond
Date: 29 May 06 - 12:54 PM

"maybe you are just a bit younger than most of us."
I hope I NEVER get half as old and crusty and blinkered as a lot of mudcatters seem.....

"the slightest possibility of exaggeration here"
When it's the truth, why exaggerate?


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Subject: RE: BS: Press One to make an appointment
From: The Fooles Troupe
Date: 29 May 06 - 08:55 PM

"I hope I NEVER get half as old and crusty and blinkered as a lot of mudcatters seem"

ROFL

You really THINK you're NOT?

:-)


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Subject: RE: BS: Press One to make an appointment
From: Sorcha
Date: 29 May 06 - 09:11 PM

I do what Art does...or hang up. Send e mail if possible


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Mudcat time: 28 August 5:39 AM EDT

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